Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE: HR Operations Coordinator

LOCATION: Snowbird HR Offices (SBC as main office location)

STATUS: Hourly, Full-time, Year-round

SCHEDULE: Generally, 8:45AM – 5PM, Monday – Friday (summer) / Tuesday-Saturday (winter)

SUMMARY

Are you a naturally organized, administrative professional with high attention to detail Do you feel comfortable delivering training presentations

The HR Operations Coordinator supports day-to-day human resources operations with a focus on onboarding, training coordination, and administrative processes. This role serves as a key point of contact for new and returning employees and works closely with Recruiting, Employee Services, and department leaders to ensure consistent, compliant, and efficient HR practices. Success in this position requires strong organization, attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic environment.

Do these words describe you: highly organized, problem solver, helpful, positive, friendly, efficient and kind If you answer yes, then Snowbird has the perfect opportunity for you.

What You'll Do

As the HR Operations Coordinator, you will own most of the onboarding and integration processes of new and returning employees while providing administrative and operational support across the HR team. This role plays an important part in maintaining consistent processes, supporting compliance requirements, and delivering a positive and welcoming employee experience.

• Use online systems, including Workday, to guide employees through onboarding steps, HR systems, and required documentation in a timely and accurate manner.
• Drive onboarding compliance processes, including completion of I-9 documentation, E-Verify, and audit readiness for employee records.
• Greet and assist employees and visitors, providing clear information, direction, and support; serve as a reliable point of contact for internal customer service within HR.
• Manage new hire tracking tools and spreadsheets; monitor onboarding progress, follow up on outstanding items, and coordinate new hire orientations.
• Ensure compliance with company standards related to equipment and vehicle operation by supporting internal tracking processes, safety standards, and regulatory requirements.
• Assist HR Business Partners (HRBPs) with developing basic online training materials, including PowerPoint presentations and supporting documentation.
• Coordinate and co-deliver training on HR processes, policies, and procedures to managers and employees.
• Collaborate on projects to develop and maintain online training resources and tools.
• Partner with HR and department leaders to identify training gaps and recommend process improvements.
• Track, maintain, and prepare recurring reports on HR metrics related to onboarding, training completion, and participation.
• Assist with maintaining and updating a centralized library of training materials, SOPs, and process documentation.
• Train managers on the hire and onboarding processes while promoting consistent practices across departments.
• Provide support for HR team initiatives, including benefits administration, workers’ compensation, transportation schedules, employee website updates, and verification of employment (VOE) requests.
• Assist & coordinate with Employee Services Administrator for consistent front desk coverage, including responding to employee inquiries via in-person interactions, phone, and email as needed.
• Assist non-English speaking employees through translation tools or coordination with bilingual staff.
• Travel between Snowbird and Corporate office locations as required.
• Perform additional duties and projects as assigned to support departmental and organizational goals.

• Collaborate regularly with Recruiting, Employee Services, and department leadership.
• Communicate clearly, professionally, and respectfully with employees at all levels of the organization.
• Handle inquiries and concerns with professionalism, discretion, and sound judgment.
• Provide consistent, service-oriented support to employees while reinforcing fair and equitable practices.

• Strong organizational skills with attention to detail and accuracy.
• Effective verbal and written communication skills.
• Demonstrated ability to provide high-quality internal customer service in a fast-paced environment.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Demonstrated ability to work both independently and collaboratively within a team.
• Strong problem-solving skills and sound judgment in handling sensitive situations.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Experience supporting administrative or HR processes, with an emphasis on accuracy and follow-through.
• Ability to handle varying amounts of peak & valley workloads and maintain organization across multiple systems and priorities.
• Comfort co-facilitating or supporting training sessions and presentations on basic processes.
• Familiarity with HR compliance requirements, including I-9 documentation and employment recordkeeping.
• Must be 21 years of age or older.
• College degree or equivalent combination of education and experience.
• 1–3 years of administrative or HR-related experience preferred.
• Leads with kindness, empathy, and determination to solve issues as they arise with positive intent.

• Experience with Workday or similar HRIS platforms preferred.
• Familiarity with Applicant Tracking Systems (ATS) and onboarding systems.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to create processes, SOP’s and other training topics into visually appealing presentations on brand.
• Ability to create and maintain training materials, presentations, and basic reports.

Schedule varies between winter and summer seasons. Summer is Monday – Friday, 8:45 AM to 5:00 PM, and winter is Tuesday – Saturday, 8:45 AM to 5:00 PM, with occasional evenings and weekends as required based on workload and events.

• General office environment with limited physical activity.
• Work is performed at the resort, in standard office conditions. (This is NOT a remote position.)
• Office locations may vary seasonally between the Cottonwood Heights Office and the Snowbird Center Office.

WHY WORK HERE

• Snowbird season pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k with company match
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, departmental rideshare vans, and employee shuttle vans

All job opportunities at Snowbird Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!

Are you a naturally organized, administrative professional with high attention to detail Do you feel comfortable delivering training presentations The HR Operations Coordinator supports day-to-day human resources operations with a focus on onboarding, training coordination, and administrative processes. This role serves as a key point of contact for new and returning employees and works closely with Recruiting, Employee Services, and department leaders to ensure consistent, compliant, and efficient HR practices. Success in this position requires strong organization, attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic environment. Do these words describe you: highly organized, problem solver, helpful, positive, friendly, efficient and kind If you answer yes, then Snowbird has the perfect opportunity for you. What You'll Do. As the HR Operations Coordinator, you will own most of the onboarding and integration processes of new and returning employees while providing administrative and operational support across the HR team. This role plays an important part in maintaining consistent processes, supporting compliance requirements, and delivering a positive and welcoming employee experience. Specific Areas of Responsibility. Use online systems, including Workday, to guide employees through onboarding steps, HR systems, and required documentation in a timely and accurate manner. Drive onboarding compliance processes, including completion of I-9 documentation, E-Verify, and audit readiness for employee records. Greet and assist employees and visitors, providing clear information, direction, and support; serve as a reliable point of contact for internal customer service within HR. Manage new hire tracking tools and spreadsheets; monitor onboarding progress, follow up on outstanding items, and coordinate new hire orientations. Ensure compliance with company standards related to equipment and vehicle operation by supporting internal tracking processes, safety standards, and regulatory requirements. Assist HR Business Partners (HRB - Ps) with developing basic online training materials, including PowerPoint presentations and supporting documentation. Coordinate and co-deliver training on HR processes, policies, and procedures to managers and employees. Collaborate on projects to develop and maintain online training resources and tools. Partner with HR and department leaders to identify training gaps and recommend process improvements. Track, maintain, and prepare recurring reports on HR metrics related to onboarding, training completion, and participation. Assist with maintaining and updating a centralized library of training materials, SOPs, and process documentation. Train managers on the hire and onboarding processes while promoting consistent practices across departments. Provide support for HR team initiatives, including benefits administration, workers’ compensation, transportation schedules, employee website updates, and verification of employment (VOE) requests. Assist & coordinate with Employee Services Administrator for consistent front desk coverage, including responding to employee inquiries via in-person interactions, phone, and email as needed. Assist non-English speaking employees through translation tools or coordination with bilingual staff. Travel between Snowbird and Corporate office locations as required. Perform additional duties and projects as assigned to support departmental and organizational goals. Interactions. Collaborate regularly with Recruiting, Employee Services, and department leadership. Communicate clearly, professionally, and respectfully with employees at all levels of the organization. Handle inquiries and concerns with professionalism, discretion, and sound judgment. Provide consistent, service-oriented support to employees while reinforcing fair and equitable practices. What You Need to Get the Job Done. Strong organizational skills with attention to detail and accuracy. Effective verbal and written communication skills. Demonstrated ability to provide high-quality internal customer service in a fast-paced environment. Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs. Demonstrated ability to work both independently and collaboratively within a team. Strong problem-solving skills and sound judgment in handling sensitive situations. Ability to maintain confidentiality and handle sensitive employee information with discretion. Experience supporting administrative or HR processes, with an emphasis on accuracy and follow-through. Ability to handle varying amounts of peak & valley workloads and maintain organization across multiple systems and priorities. Comfort co-facilitating or supporting training sessions and presentations on basic processes. Familiarity with HR compliance requirements, including I-9 documentation and employment recordkeeping. Must be 21 years of age or older. College degree or equivalent combination of education and experience .–3 years of administrative or HR-related experience preferred. Leads with kindness, empathy, and determination to solve issues as they arise with positive intent. Technical Skills & Knowledge:Experience with Workday or similar HRIS platforms preferred. Familiarity with Applicant Tracking Systems (ATS) and onboarding systems. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to create processes, SOP’s and other training topics into visually appealing presentations on brand. Ability to create and maintain training materials, presentations, and basic reports. Work Schedule:Schedule varies between winter and summer seasons. Summer is Monday – Friday, 8:45 AM to 5:00 PM, and winter is Tuesday – Saturday, 8:45 AM to 5:00 PM, with occasional evenings and weekends as required based on workload and events. Physical:General office environment with limited physical activity. Work is performed at the resort, in standard office conditions. (This is NOT a remote position.)Office locations may vary seasonally between the Cottonwood Heights Office and the Snowbird Center Office.

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